"Accountability is something that is left when responsibility has been subtracted."
-- Pasi Sahlberg, director of the Finnish Ministry of Education's Center for International Mobility
Not exactly sure what this means, but it has me thinking about how many times in a day, as a manager at a school, I use the word "accountable." I am thinking about trying to replace the word with "responsible" to see if it changes my sense of the situation. I'll keep you posted.